Career Detail

Location: Chittenango, NY, LaFayette, NY
Type of Employment: Temporary - Seasonal

This position will work various days in both our Chittenango & LaFayette locations, until approximately sometime in July.

Purpose:

To support the Parts, Sales & Service department providing a high level of customer

service to store employees and to external customers via phone or in person.

Performance Expectations:

Log equipment that is being loaded or unloaded using DIT system

Print appropriate number of labels for equipment, manuals and bundles

Greets customers and gives them information while waiting for salesperson, utilizing the right price book for pricing

Puts away stock orders, pulls and packs surplus returns

Pulls and processes Inter-Store transfers

Processing incoming UPS & FedEx deliveries, and may also do out bound shipments of packages

Takes phone orders for the Parts Department, documenting all pertinent information for Parts employees

Maintains an accurate parts inventory and ensures all parts, pick-ups, deliveries, and transfers are in their proper place

Ensure that equipment for building and grounds is staged and organized, including manuals and books

Assists with preparing and maintaining store merchandise displays and stocking shelves

Assists with keeping showroom, parts department, service department, and grounds clean and organized

Assists all Departments with shipping & receiving and inventory management

Provide lawn maintenance (mowing and trimming) and snow removal as needed

Set up ride on toys, carts, sweepers, pressure washers, and Stihl equipment

Sets up sales banners and other labeling on equipment with current pricing

Provides service/repair write-ups for customers bringing in equipment

Supplies Service Technicians with parts as required

Effectively communicates with all Branch employees on a regular basis

Experience, Education, Skills, and Knowledge:

Associates degree or equivalent experience required

2 years of general retail experience

Excellent customer service and follow through skills

General understanding of mechanical/technical terms

Ability to use standard desktop load applications such as Microsoft Office, email and internet functions

Ability to work varying shifts and Saturdays

Neat and clean personal appearance (in accordance with company policy)

Ability to write and speak effectively to individuals and groups in person or on the phone

Exhibits necessary skills to effectively work in a fast-paced environment

Ability to work within and promote a strong team environment across all departments

Exhibits a willingness to accept additional assignments

Clean driver’s record and valid New York State driver’s license


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