In-Store Sales Representative - Chittenango, NY

Location: Chittenango, NY
Type of Employment: Full-Time

Department:        Sales

Reports to:           Sales Manager

Supervises:           None


Provide sales solutions to customers on behalf of Cazenovia Equipment.  Works closely with Department Managers to develop and maintain strong customer relationships.  

Performance Expectations:

  • Responsible for the sale of equipment and the promotion of parts and service solutions
  • Maintains current product knowledge of all equipment and Aftermarket promotions  
  • Maintains current knowledge of financing and risk management options to assist customers with purchasing equipment
  • Engages with dealership specialists as needed in completing a sale or answering customer questions
  • Responsible for complete goods inventory integrity at the branch location (new, used, loaners, and rentals)
  • Assists with the online marketing of equipment
  • Maintains effective showroom and outside displays for all equipment
  • Assists with keeping branch facility safe, secure, and well maintained
  • Conducts approved equipment demonstrations
  • Adheres to a defined sales process and maintains up to date training
  • Participates in regular team meetings between branch department managers to identify and implement ways to foster teamwork between departments at their branch location
  • Monitors competitive activity in the area and reports it to management in a timely manner  
  • Updates and retains relevant customer information such as equipment and operational information in the customer relationship management system 
  • Understands changes in customer’s operations and helps the dealership prepare for future customer needs
  • Assists in promoting a positive reputation and image in the community
  • Maintains open communication with Leadership Team on a regular basis

Experience, Education, Skills, and Knowledge:

  • Associate’s or Bachelors’ degree in Business, Marketing, or equivalent experience preferred
  • Solid sales, analytical, business planning, problem solving, communication, motivational and inter-personal skills
  • Familiar with the Turf equipment industry, John Deere and competitive products
  • Basic understanding of sales functions and financial principles relative to Sales Department operations
  • Ability to create, analyze and interpret internal reports and provide feedback with areas of improvement
  • Ability to use standard desktop load applications such as Microsoft Office, email and internet functions
  • Ability to work varying shifts, weekends and holidays
  • Ability to speak effectively one-on-one and within a group
  • Ability to expand interdepartmental relations and promote teamwork
  • Exhibits a willingness to accept additional assignments
  • Exhibits necessary skills to effectively manage a fast-paced environment
  • Exhibits strong desire to expand personal development
  • Ability to travel for customer service and training as needed
  • Clean drivers record and valid New York State driver’s license

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